Field notes

Make the first living album feel effortless.

Short, practical guidance for preparing the media, publishing the album and guiding the customer handoff.

01

Plan a useful pilot

Pick a small project that represents the way you prepare and deliver albums, so the pilot tells you something true.

  • Pick one product and one delivery path
  • Use final, customer-approved media
  • Decide who owns and publishes the album
  • Collect feedback after the first handoff
02

Prepare the media

A living photo works best when the still and the clip obviously belong together.

  • Choose short clips with one clear emotional beat
  • Match orientation and framing where you can
  • Keep sound intentional, not incidental
  • Preview every pair before publishing
03

Design the handoff

The first thirty seconds with the album decide how the whole experience feels. Prepare the customer for it.

  • Share the private invitation link, or explain that public scanning is enabled
  • Send public-photo viewers to knotclick.com/scanner; private viewers sign in and use Scan photos
  • Explain that video viewing and scanning need an internet connection
  • Show View photo, Play linked video and the sound controls

Ready when you are

Want this applied to your workflow?

Create an album, pair a photograph with its video, and preview your first memory. Choose private invitations or public photo scanning when you publish.